Frequently Asked Questions
How quickly will I receive my templates?
After the purchase process is complete, you will receive a confirmation email within a few minutes with instructions for downloading your templates.
What software do I need?
All of the templates are typically available in Canva.
For the spreadsheets, all of these are in Google Sheets, with a few available also in Microsoft Excel.
Please check the specific product pages for detailed information.
Can you customize the template for me?
Depending on my workload and the size of the request, customization may be possible.
Usually there is a fee, however this will be discussed over a call / email.
Please reach out, and we can discuss.
Do you have any legal advice?
No product purchased from Build With Insight is legally binding.
You should always seek professional advice from a law professional in your country of residence / business to ensure the documents you use for your business are appropriate for your business and the local laws.
Build With Insight cannot be held responsible for any repercussions from using the templates.
What is your refund policy?
For all digital downloads, the product will be instantly available upon confirmed payment. (no physical product will be shipped).
Due to the nature of it being digital, no refunds are given for any reason.
Therefore, please ensure you read and understand fully the item description.
If you are unsure about anything, please reach out prior to purchase.
For all physical items, please contact me prior to purchase to confirm refund policy.
Are your templates customizable?
Yes, all of the templates can be customized to suit your requirements.
You can modify everything including colors, text and images to align with your brand.
